Customer ServiceContact Us

Do you have a question or need assistance with an existing order? Check out our FAQ page for answers to your most frequently asked questions.

If you still need help, please get in touch with us using one of the methods listed below. Please note that it may take up to two working days to respond to your query during busy periods, so we appreciate your patience. Kindly refrain from sending multiple messages, which may lead to a slower response time.

Live chat

You can reach us on live chat Monday To Friday 9am to 5pm.

To start a chat, tap or click the icon at the bottom right of the page.

Social media

You can contact us via Twitter and Facebook.


Get in touch using our customer service email:

[email protected]


You can write to us using the address below:

Twinmar Tech Ltd,
14 Maxted Road,
Hemel Hempstead,


We have a zero-tolerance approach to abuse of our staff. We reserve the right to terminate communication and refuse any further communication from a customer if any abuse occurs.

Yes, another cookie prompt...

By continuing to use our website, you agree to our use of cookies. We use cookies to enable the functioning of our website, enhance your browsing experience, personalise content and ads and analyse website traffic.